Contact us for Group Reservations
The Guest Services staff of Comfort Suites Waco will gladly answer most of your questions and do everything possible to meet your needs. While our phones are staffed 24 hours a day, we welcome email inquiries as well. Our Director of Sales will help you with setting up your Group reservations and Meeting room rental.
Director of Sales - Stephanie Bobbitt - firstname.lastname@example.org
General Manager - Ajai Patel - email@example.com
Guest Services Manager - Tamara Troyer - firstname.lastname@example.org
Guest Services Team - Email: email@example.com
Phone: 254-537-0413 Fax: 254-756-1689
Hotel Details and Policies
Reservation Policy: A valid credit card or pre-payment is required to make a reservation. The cancellation deadline will be included when booking and may vary during special events and/or for group reservations. Once the cancelation has passed, the hotel may elect to verify funds on the credit card used to reserve your room(s) by placing a hold in the amount of one night's stay per room. If funds cannot be verified, the hotel will cancel the reservation for failure to provide a payment guarantee. Cancelling after the deadline or failure to arrive on your scheduled date will result in a charge for the 1st night's stay and any remaining nights will automatically be cancelled. No-shows on reservations that require a minimum stay will be billed for the respective minimum nights. If booking the Advanced Purchase Rate, the reservation is required to be pre-paid at the time of booking and is non-changeable, non-refundable and non-cancelable.
Check-In Time: 3PM. Reservations guaranteed with pre-payment or a valid credit card will be held for late arrival all night. If you arrive prior to 3PM, we will make every effort to accommodate an early check-in.
Check-In Requirements: Valid photo ID, payment for room rental and either a credit card or a $75 cash deposit for potential incidental charges is required at check-in.
Check-Out Time: 11AM. For late check-out requests, please check with the front desk during your stay for availability and fee.
Smoking: Comfort Suites Waco is a smoke-free hotel. Smoking inside the building will result in a $150 cleaning fee per day. A designated smoking area is located outside.
Pets: Comfort Suites Waco is a pet-free hotel. Bringing a pet inside the building will result in a $75 cleaning fee per day.